Charged twice

[jso743]

I've tried to make a payment for an outstanding balance but it appears I've been charged twice when it should only be one month's payment. Please advise.

[Anonymous]

Hi @jso743, 

We'll assess your account and see if there has been a duplicate charge. Send us a private message with your TPG customer ID or username please. 

How do I private message (PM) in the community

Regards, 

Angeli