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Data

je33icax
Level 2
Level 2
‎20-09-2018 09:53 PM
My data has been barred since last friday and my rollover was supposed to be yesterday. Every 19th on every month. But its almost the 21st and it still hasn’t rolled over yet and i am still unable to access 4g. It has been saying “rollover in 0 days” since yesterday but nothing has happened.
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Erika
Moderator Moderator
Moderator
‎23-09-2018 09:42 AM

Hi @je33icax,

 

Welcome to the Community!

 

I'd like to have a closer look at this and see what we might be able to do to get this issue resolved.

 

I've searched for your account using your Community details but was unable to find a match.

 

Can you please send us your Customer ID or Username via Private Message so I can sort out the next steps in resolving this issue for you?

 

Regards,

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