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Direct Debit Change in bank account details

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Level 1

Hi Guys 

 

I have gone online and changed the account details to a classic (debit) account. 

There was a special condition saying that we needed to call TPG to confirm we are changing from a credit card to a debit/classic card. 

 

Can you please confirm what else I need to do. 

I have tried calling twice and been on hold for an insane amount of time. 

I understand why I am hoping we can fix this online. 

 

Many thanks

Vix 

1 REPLY 1
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Level 1

I have the same problem.