Failed payment

[fernhao20]

Online update doesn’t work for me and the”edit payment details “button is greyed out.Yesterday I did the call and the man said waiting maximum 3 hours and now 1 days but doesn’t work well .

[Rica_R]

Hi @fernhao20,

Welcome to TPG Community!

Thanks for letting us know about this issue. I would like to have a better understanding of your situation to address your request. Please PM us with your details like customer ID or username of the concerned account.

How do I private message (PM) in the community.