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Fraudulent charges

twt510
Level 2
Level 2
‎18-05-2021 09:34 AM

TPG please assist me to check out some charges on my mobile account. I parked my mobile number with TPG PAYG plan for long time and not even use the service. Just now when I checked on my mobile billing account, I found TPG charged my mobile account with few voicemail transaction everymonth. What is going on here???

 

TPG please investigate and explain before I complaint to Fair Trading for this matter.

 

Thank you,

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Anonymous
Not applicable
‎18-05-2021 05:47 PM

Hi @twt510 ,

 

We apologise if you feel that way, shoot me a private message with your best contact number and preferred time tomorrow. We'll have one of our Mobile Specialists check the charges on the account.

How do I private message (PM) in the community 

 

Regards,

 

@twt510 wrote:

TPG please assist me to check out some charges on my mobile account. I parked my mobile number with TPG PAYG plan for long time and not even use the service. Just now when I checked on my mobile billing account, I found TPG charged my mobile account with few voicemail transaction everymonth. What is going on here???

 

TPG please investigate and explain before I complaint to Fair Trading for this matter.

 

Thank you,

 

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twt510
Level 2
Level 2
‎19-05-2021 08:58 PM

No call receiving today from Tpg as you promise! Tpg just wasting my time wating for the call since 4pm today!

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