Hi @Janjan123 ,
Thanks for raising this to us, we'd love to help and have one of our Accont Specialists assist you reset the TPG password. Please shoot me a private message with your account details (Username/Customer ID together with the address on file). Also include your best contact number and preferred time.
I wish to reset my TPG account as I cannot login to my app. But it is prompting me on postcode when I tried to reset. Please advise me on this.