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How can I cancel my mobile phone service?

wendypan
Level 2
Dear Sir or Madam,
I am going to cancel the mobile phone services for 0412804417 (plan ID: 2672454).I have sent an E-mail to custermer services,but I have not got any reply yet.  I called 1300993019 waiting over 35mins,but no one answer .Could you tell me how can I do to cancel it???
Kind Regards!
Wendy Pan
1 REPLY 1
luisc
Moderator

Hi wendypan

 

You can cancel your account following this link https://cyberstore.tpg.com.au/your_account/cancel.php