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How can one end the TPG subscription? Imposible to contact the customer support

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Level 1

It is currently impossible to reach TPG customer support, via chat, email or phone. I have moved out of my home, but I cannot stop my subscription as TPG is completely unreachable.

 

How can I end my subscription in this conditions? Should I instruct my bank to refuse direct debits from TPG?

Best, MAR.