Welcome to TPG Community,
Could you PM (Private message) me your customer ID, username, service address or mobile number so I can check the status here.
To learn how to send a private message, click here.
Customer ID or Username: brucy501
Account Number: 6034885
Account Holder's Name: Matthew Bruce
Requested Date of Service Cancellation: 13/08/2020
Reason for Cancellation: No longer required
Address: 5C willow street Essendon, 3040