How do I cancel?

Level 2

I tried to cancel my account twice yesterday 13/08/2020 and did not receive call back to cancel my NBN plan

 

Can somebody who is not incompetent assist? 

 

Thanks

2 REPLIES 2
Moderator

Welcome to TPG Community,

Could you PM (Private message) me your customer ID, username, service address or mobile number so I can check the status here.

 

To learn how to send a private message, click here.  


Regards,
Peter

 

Level 2

Customer ID or Username: brucy501

Account Number: 6034885

Account Holder's Name: Matthew Bruce

Requested Date of Service Cancellation: 13/08/2020

Reason for Cancellation: No longer required

 

Address: 5C willow street Essendon, 3040