How do I get a refund on my prepaid balance?

[virtualkayleen]

How do I get a refund on my prepaid balance? I have a large amount on prepaid that I don't need.

[Shane]

Hi @virtualkayleen ,.

Thanks for raisig this to us, I was able to locate the account using your community details. Please shoot me a private message with your best contact number and preferred time. I will have one of our Mobile Specialists contact you.

How do I private message (PM) in the community 

Regards,

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@virtualkayleen wrote:

How do I get a refund on my prepaid balance? I have a large amount on prepaid that I don't need.

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