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I am not getting code on my android phone to login

billymostyn
Level 2

Get message saying code sent to my phone but isnt coming through

1 REPLY 1
Shane
Moderator

Hi @billymostyn 

 

Is the mobile number updated in your TPG account? If so, could you send us a PM with your details to better understand the reason why the request was unable to generate an OTP?

 

How to send a PM? 

 

Regards,

 

Get message saying code sent to my phone but isnt coming through