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I lost my phone and sim card

dianaklimkeit
Level 2

Can you please send me a replacement sim card? As I have lost my phone I'm not contactible other than through my email. I am on a prepaid plan and every month the charges are debited from my account.

Thank you

Diana Klimkeit

1 REPLY 1
Shane
Moderator

Hi @dianaklimkeit ,

 

Let us help coordinate this with our Mobile Specialists to contact you and arrange a replacement. Could you shoot us a PM with your details to proceed.

 

How to send a PM? 

 

Regards,

 

Can you please send me a replacement sim card? As I have lost my phone I'm not contactible other than through my email. I am on a prepaid plan and every month the charges are debited from my account.

Thank you

Diana Klimkeit