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I need to cancel my internet and you seem to have made it impossible?

Melissa
Level 2

Hi - I've been on hold on the phone, on live chat, I've tweeted you and searched for answers. How can I cancel my internet with you at the end of the month? 

 

This seems like it could have been a simple online form to fill out, or an email to contact. It seems very dodgy how difficult you're making it to cancel.

1 REPLY 1
Reeba
Level 2

Hi Melissa, I'm having the same issue. Unable to contact TPG on phone or online. Totally dodgy practices and surely a complaint needs to be made to the consumer watchdog.