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lsepe1782
Level 2
I have been unable to log in to my account both online and on the app for about a week. Can’t even requests. New password
3 REPLIES 3
Angeli
Moderator

Hi @lsepe1782

 

What error do you see when you try to log in? Can you share a screenshot please?

 

Thanks!

lsepe1782
Level 2
I tried to reset again so I could screenshot the error message and it has allowed me to reset no after one week.
Thanks anyway
Angeli
Moderator

No worries. Stay safe!