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[lsepe1782]

I have been unable to log in to my account both online and on the app for about a week. Can’t even requests. New password

[Angeli]

Hi @lsepe1782, 

What error do you see when you try to log in? Can you share a screenshot please?

Thanks!

[lsepe1782]

I tried to reset again so I could screenshot the error message and it has allowed me to reset no after one week.
Thanks anyway

[Angeli]

No worries. Stay safe!