Mobile Phone

[Customer2]

Mobile phone and Data not working for over a week.

Rang Customer service but not helping to fix the issue.

Finally, it's been escalated to the account specialist but its been 48 hours and still no update.

Really disappointed, why is my phone not working.

[Anonymous]

Hi @Customer2 ,

Thanks for raising this to us. We're sad to know that you're having issues with your mobile service, please send us your account details (Customer ID/Mobile number) to better understand the situation.

How do I private message (PM) in the community 

Regards,

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@Customer2 wrote:

Mobile phone and Data not working for over a week.

Rang Customer service but not helping to fix the issue.

Finally, it's been escalated to the account specialist but its been 48 hours and still no update.

Really disappointed, why is my phone not working.

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