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Mobile Service Refund Issue

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6831618
Level 2

I've ported out my mobile number on 25th November before the starting of my billing cycle but I've been charged for the next cycle. I've talked with the support representative on 25th November and he said it will reverse in two days. But I've not received any information about this issue yet.

1 ACCEPTED SOLUTION

Accepted Solutions
6831618
Level 2
Hi Shane,

Yeah issue resolved. Thanks

View solution in original post

2 REPLIES 2
Shane
Moderator

Hi @6831618 ,

 

Welcome to the community!

 

I was able to locate the account using your community details. I've seen that  you have been in contact with one of our Mobile Specialists and discussed details about the account refund.

 

Let us know should you require further assistance.

 

Cheers!

6831618
Level 2
Hi Shane,

Yeah issue resolved. Thanks

View solution in original post