Monthly PDF Invoices

Es_legend
Level 2

 

HI, 

How do i get my monthly PDF invoices. There is no options under my account. 

1 REPLY 1
Shane
Moderator

Hi @Es_legend ,

 

Welcome to the community!

 

For customers who want to view a copy of their invoice, this can be accessed by logging in to TPG My Account.

 

We have created this article that may help you in Using TPG My Account & Online Account Info

 

Though there's no readily-downloadable PDF file for this, you can perform a "Print to File",

 

To print to file:

 

1. Open the print dialog box by pressing Ctrl+P.

 

2. Select "Print to File" under Printer in the General tab.

 

3. To change the default filename and location where the file will be saved, click the filename below the printer selection. This will allow you to edit the file name and save it on a different storage location. Click "Select" once done.

 

4. Press Print to save the file.

 

You can also perform the following:

 

Printing of Invoices

 

Should you wish to print the tax invoice on your on line account, please follow the steps below:

 

1. Log on to your online account using your username and password at
https://cyberstore.tpg.com.au/your_account/

 

2. Click on "Your Invoices" under the Account Management section.

 

3. Click on the corresponding invoice number that you wish to print.

 

4. Hit the "Print Screen" button on your keyboard.

 

5. Open the mspaint application.

 

6. Click on "Edit" and hit "paste."

 

7. Once the image appears, click on "File" then "print."

 

Nonetheless, we have already sent your requested copies of invoices to the email address we have on file.

 

Let us know should you require further assistance.

 

Regards,