Moving House

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Level 1

Hi there.  I have moved house and need to relocate my TPG NBN. 

Im having a lot of trouble of understanding how to do this process online as the instructions that come up for doing this, appear to be examples from some sort of old dashboard on the myaccount format. 

None of those options seem to be accessable through my online account. 

 

Any help with this would be much appreciated. 

 

Cheers. 

 

-Irene

2 REPLIES 2
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Moderator

Welcome to TPG Community,


Could you PM (Private message) me your customer ID, username, service address or mobile number so i can look up your account.

 

Regards

Peter

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Moderator

Hello Irene,

 

Thanks for your message, I have attached a link to use the My Account and also for the MY TPG app which may assist.

 

Please let me if you continue to have problems

 

Regards

 

PeterW