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NBN cancellation confirmation

wsqwin1005
Level 2

Hi,

 

I requested the cancellation of NBN yesterday, and the cancellation date is 15/09/2022. However, I paid $69.99 for 30 day notice period. In this case, can I extend the cancellation date for another 30 days since I have paid the service. 

 

 - Cancellation date: 15/9/2022
 - Cost for service during 30 day notice period: $69.99
 - Early termination fee: $0.00
 - Less paid-up credit on current service: $69.99
 - Total amount to be debited: $0.00

1 REPLY 1
Angeli
Moderator

Hi @wsqwin1005

 

We recommend that you respond to the email notification and request your next preferred cancellation date. We'll be here if you need further help. 

 

Regards, 

Angeli