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Hi,
I requested the cancellation of NBN yesterday, and the cancellation date is 15/09/2022. However, I paid $69.99 for 30 day notice period. In this case, can I extend the cancellation date for another 30 days since I have paid the service.
- Cancellation date: 15/9/2022
- Cost for service during 30 day notice period: $69.99
- Early termination fee: $0.00
- Less paid-up credit on current service: $69.99
- Total amount to be debited: $0.00
Hi @wsqwin1005,
We recommend that you respond to the email notification and request your next preferred cancellation date. We'll be here if you need further help.
Regards,
Angeli