NBN double charged

liweisong
Level 2

My NBN got double charged, one is at 22-8-2022 charged me $120.94, one is at 17-9-2022 charged me $79.98, please investigate. 

1 REPLY 1
Shane
Moderator

Hi @liweisong,


We will chase this with our Accounts Specialists to investigate and give us urgent feedback. You may also reach them via return email to the email confirmation that was sent to you. Expect them to contact you using the contact details that we have on file.

Regards,

 

My NBN got double charged, one is at 22-8-2022 charged me $120.94, one is at 17-9-2022 charged me $79.98, please investigate.