Hi @bgodde , we are sorry to know that you are having issues getting a hold of our phone support team and we apologise for the inconvenience this has caused you.
Please send us a private message with your TPG customer ID, username and complete address so we can pull up the account.
Please also include a brief description of your concern.
To send a PM, please refer to this link: How do I private message (PM) in the community
