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One account, two numbers

SOLVED Go to solution
lepeyrol
Level 2

Hi,

I have two mobile numbers on one account however when I login with either number, I always go to the same number and the "Switch" button does not switch to my second number.

Can you help?

Thanks

1 ACCEPTED SOLUTION

Accepted Solutions
lepeyrol
Level 2

Hi Shane,

The problem has been resolved this morning.

Thanks for your help.

View solution in original post

4 REPLIES 4
Shane
Moderator

Hi @lepeyrol 

 

Let us help check the status of the mobile account log-in service and see the reason why it does not switch to the second mobile number. Could you shoot us a PM with your details?

 

How to send a PM? 

 

Regards,

 

Hi,

I have two mobile numbers on one account however when I login with either number, I always go to the same number and the "Switch" button does not switch to my second number.

Can you help?

Thanks

Shane
Moderator

Hi lepeyrol,
 

We updated your post for security purposes, please send us a PM with your details.

 

How to send a PM?


Regards,

 

lepeyrol
Level 2

Hi Shane,

The problem has been resolved this morning.

Thanks for your help.

Shane
Moderator

Yay!! Glad to know that its all sorted out. Have a lovely weekend.