Hi @Mahes057,
Welcome to TPG Community!
We were unable to pull up your account using your community details. We'd like to assist you with your billing issue; hence, kindly private message to us your TPG customer ID or account username.
You may also reach our Customer Service Team at 13 14 23 (option 3+1).
Internet and Home Phone:
Monday - Friday 8am - 9pm
Saturday - Sunday 9am - 6pm
Public Holidays 9am - 6pm
We'll be waiting for your response.
Best regards!
Angeli_L
