Hi,
Let us get to the bottom of this, we will raise this to our Account Specialists Team for further investigation and have them contact you tomorrow.
Please reply your account details (Username/Customer ID together with the address on file) also include your best contact number and preferred time.
Regards,
@Plzhalp wrote:
My phone plan was suspended due to a direct debit that failed. I have since paid the $25 but my TPG account still says I'm owing. I can provide screen shot of transaction for proof.
I can't call TPG because my phone is suspended, there is no online chat, I have emailed customer_service@tpg.com.au but have no reply not even an auto one.
How do I get this resolved?
