Plan Change

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Level 1a

Hi, I am currently on 46 MBPS NBN plan and want to change it to 85 MBPS. Can i do it online and from when the new plan starts ? Does internet stop in between ?

1 REPLY 1
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Moderator

Hi 10scott19,

 

Yes, you can actually do it using the TPG portal.

https://community.tpg.com.au/t5/Broadband-Internet/Changing-NBN-Plans-through-My-Account/m-p/6962#M3...

 

Technically , the upgrade wont afftect your service during the process. It will be asked to power off and on the TPG device when it is ready. But dont worries as We will keep you updated about it.

 

if you are still encountering technical difficulties, we are definitely happy to help.