Please cancel my NBN

avenue73
Level 2
Hi
I submitted a cancel order request on 4th December 2022 but am still being charged for the service, without a long phone call how am I supposed to stop my NBN plan?
1 REPLY 1
Shane
Moderator

Let us help check this with our Account Specialists Team and get to the bottom of this. Could you shoot us a PM with your details to better understand the situation.

 

How to send a PM? 

 

Regards,

 

Hi
I submitted a cancel order request on 4th December 2022 but am still being charged for the service, without a long phone call how am I supposed to stop my NBN plan?