Prepaid balance

Mohanan07
Level 2
How to check my prepaid balance and top up my SIM card to renew my monthly plan? Previous novus cannot be reach anymore. Pls advice
1 REPLY 1
Riezl
Moderator

Hi @Mohanan07, please send us a private message with your TPG customer ID, Mobile Service Number (MSN) and complete address so we can take a look at your account.

 

To send a PM, please refer to this link: How do I private message (PM) in the community 

 

If your concern is about TPG Mobile Singapore service, you may send them an email to Singapore Mobile Team at support@tpgmobile.com.sg or visit their Facebook Page at https://www.facebook.com/tpgmobilesg/