TPG Community

Get online support

Reactivate a Cancelled Mobile Plan

Alex_Barra12
Level 2
Hi,
I’ve been overseas for six months and during that time my plan was cancelled after the card I used for payment declined. I’m returning to Australia in a week and would like my plan reactivated and my phone number recovered.

Thanks,
Alex
1 REPLY 1
Angeli
Moderator

Hi Alex, 

 

Welcome to TPG Community! 

 

Do call us on 1300 993 019 as soon as you're back in Australia to process the mobile reactivation and update your payment method. 

 

Regards,

Angeli