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Reactivate canceled account

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HeidiTruong
Level 2

My tpg plan has been canceled. How can I reactivate it?

1 ACCEPTED SOLUTION

Accepted Solutions
RajenS
Moderator

Hi HeidiTruong, 

I arranged a call back from the sales team, and they will be able to help you out reactivation.
Thanks
Rajen

View solution in original post

6 REPLIES 6
RajenS
Moderator

@HeidiTruong 

 

 

Welcome to TPG Community! Please PM me your TPG username, CID or mobile phone number so I can look at your service.

kind regards

RajenS
Moderator

@HeidiTruong 

 

   Looking at your details now. 

Thanks 

Rajen 

RajenS
Moderator

@HeidiTruong 

 

  Is it about your Mobile phone account? 

Thanks 

Rajen 

RajenS
Moderator

Hi HeidiTruong, 

I arranged a call back from the sales team, and they will be able to help you out reactivation.
Thanks
Rajen

View solution in original post

HeidiTruong
Level 2
Dear Rajen
They have not contact me so far.
Do I need to apply for new plan and keep the same mobile phone number?
RajenS
Moderator

Hi @HeidiTruong 

 

    Please PM your best contact number.

Thanks 

Rajen