Hi 7029101,
You may refer to our Summary of Financial Hardship Policy
You can also complete the form at https://www.tpg.com.au/services/financialhardshipform.
To contact our Financial Hardship team, they can be reached by emailing financialhardship@tpg.com.au or calling 1300 056 356:
Monday - Friday 8am - 9pm AEDST
Weekends and public holidays 9am - 6pm AEDST
Let me know if you require further help.
Regards,
Angeli
