TPGMobile

[celinewang]

How to check the balance of my mobile usage?

I need to know both the data balance and the value balance, especially I make international calls a lot. 
I received TPG message, telling me that from 20/03/2021, for no extra cost, my included data will be 2GB/month, please let me know what are the other options to upgrade my mobile plan.

My home phone used to have $180 for international calls, but once we installed NBN, we don't know why, we can't make international calls.

thank you

[Riezl]

Hi @celinewang ,

To check your mobile service, track its usage and remaining balance, you may login to  TPG My Account. We have created these articles which may help with your concern.

• Using TPG My Account & Online Account Info
• Checking Your Mobile Usage
• How to add Mobile Prepaid Balance 

If you need further assistance, please send us a private message with your TPG customer ID, Mobile Service Number (MSN) and complete address so we can pull up the account.

To send a PM, please refer to this link: How do I private message (PM) in the community