We are sad to know that you're considering canceling your service. We'd like to arrange a call from one of our Account Specialists to discuss the details of your request. Feel free to PM me your best contact number and preferred time.
In case you need a reference: How do I private message (PM) in the community
Thanks for sending me your details.
Based on the latest log, you have been advised by one of our Account Specialists about details on your account. Let us know should you require further assistance.