TPG Community

Get online support

Tpg debited $108 instead of $59.99

kush12345
Level 2
Hi there,
My account has been auto debited by $108.
I'm on $59.99 plan so it should debit this amount only. When i see my recent invoice, it states invoice amount of $59 so clearly my money has been overdrawn by tpg.
I require a quick fix for this issue by tpg and excess money refunded back to my bank account.
1 REPLY 1
Riezl
Moderator

Hi @kush12345 , please send us a private message with your TPG customer ID, username and complete address so we can pull up the account and help get to the bottom of this.

 

To send a PM, please refer to this link: How do I private message (PM) in the community