Unacceptable....... 4+ Hour Hold Times

[Tangoalphasierr]

WOW.......TPG (CEO-David TEOH) you should be ashamed!

Rang on 13May at 4.30pm waited for 3+ Hours to get through and discuss my NBN drop out on a raised ticket number

Rang again 14th May at 1.15pm and are still on hold after 4 hours!

I dare you 'CEO' to ring customer support one day. 

Pathetic!

[luisc]

Hi

My records shows that your service is stable for the last 24hrs, we will keep it monitoring and will contact you when we have an update.

Thanks