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Unexplained charges to mobile plan and disconnection of mobile account

EmLouJohns
Level 2

Hi,

Can someone please contact me as I have had an unexplained charged added to my mobile sim plan account which has now led to my mobile account being disconnected. Because of this I cannot call the customer service number.

1 REPLY 1
Shane
Moderator

Hey, @EmLouJohns 

 

Let us help check the status of the mobile service and see what happened with the charges on the account. Could you shoot me a PM with your details?

 

How to send a PM? 

 

Regards,

 

Hi,

Can someone please contact me as I have had an unexplained charged added to my mobile sim plan account which has now led to my mobile account being disconnected. Because of this I cannot call the customer service number.