Unexplained charges to mobile plan and disconnection of mobile account

[EmLouJohns]

Hi,

Can someone please contact me as I have had an unexplained charged added to my mobile sim plan account which has now led to my mobile account being disconnected. Because of this I cannot call the customer service number.

[Anonymous]

Hey, @EmLouJohns 

Let us help check the status of the mobile service and see what happened with the charges on the account. Could you shoot me a PM with your details?

How to send a PM? 

Regards,

Hi,

Can someone please contact me as I have had an unexplained charged added to my mobile sim plan account which has now led to my mobile account being disconnected. Because of this I cannot call the customer service number.