Unfinancial status on mobile phone plan

[Ricky3302]

Hello

I just got an issue with my mobile plan where the status is unfinancial.

I'm not quite sure what that means and I'm unable to access mobile data (been 5 days since the new month rebilling)

Thank you

[Riezl]

Hi @Ricky3302 , please send us a private message with your TPG customer ID, Mobile Service Number (MSN) and complete address so we can pull up the account and help with your concern.

To send a PM, please refer to this link: How do I private message (PM) in the community