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Unfinancial status on mobile phone plan

Ricky3302
Level 2

Hello

I just got an issue with my mobile plan where the status is unfinancial.

I'm not quite sure what that means and I'm unable to access mobile data (been 5 days since the new month rebilling)

Thank you

1 REPLY 1
Riezl
Moderator

Hi @Ricky3302 , please send us a private message with your TPG customer ID, Mobile Service Number (MSN) and complete address so we can pull up the account and help with your concern.

 

To send a PM, please refer to this link: How do I private message (PM) in the community