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Unusual data usage and sms messages which I DID NOT SEND all on my mobile phone.

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Level 1

Two strange things occured yesterday (Sun 11th Oct), 2 sms messages supposedly sent by me to another mobile phone which I DID NOT send. These messages appeared inbetween other messages while communicating with the recepients phone.

Secondly, later on the same day, I received a message from TPG that I used 50% of my Any Network included value. This is very perplexing as I have not been using more than usual and generally use my computer instead of my phones data.

Could this be looked at please? Thankyou.

1 REPLY 1
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Moderator

Hi @Fw20 , please send us  a private message with your TPG customer ID, username and complete address so we can pull up the account and help get to the bottom of this.

 

To send a PM, please refer to this link: How do I private message (PM) in the community