Update cc

NBH
Level 2
Level 2

I require someone to call me ASAP as you have disconnected my mob ph today . I went online to change my cc details as my cc was stolen and it failed to work after numerous attempts . I then placed a call today at lunchtime only to be told I would receive a call back within the hr . It’s nitw been 4 hrs . I require a call ASAP please to quickly rectify this . Alana Behrens 04********

1 REPLY 1
Erika
Moderator

Hi @NBH

 

Welcome to the Community! 

 

I've edited your post with your mobile number for security purposes. 

 

I was able to locate your account using your mobile number and can see that you've been in touch with one of our Mobile Specialists yesterday. I can see that they were able to address your request to update your details. 

 

Should you need further assistance, feel free to bump up this thread. 

 

Cheers!