Urgent NBN Plan upgrade

[jankharia]

I am upgrading my internet plan and I keep getting an error - < E:adsl_comm:thread_exists >
And TPG Customer services isn’t helpful at all.. I have chatted with them 4 times and nothing is fixed ....

[luisc]

Hi jankharia

If you experience dificulties on upgrding the plan, you can sent an email to planchange@tpg.com.au

Indicating your username CID plan and date to upgrade

Thanks