Hi there,
I have previously updated my payment details as below for direct debit online. Why am I receiving a Termination of Service due to Non-Payment now??? I have more than sufficient funds in my account to cover the payments. Could you please urgently check what is going on?
HSBC BANK
BSB: 342012
A/C No. 573028118
A/C Name: SHUTING LU
Please investigate and sort it out immediately. I am working from home solely rely on internet and if my internet has been cut off without legitimate reason or due to your internal technical issues/errors that haven't been fixed, I will have to take further actions.
Regards,
Shuting Lu
