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Username or actual email address for the migration process

jane58
Level 2

Seeing as I MUST transfer over to TMC to keep my tpg email address (had for over 20 years)...do I use my 'username' or my actual email address to action the migration. I'm reluctant to have a 'try' on the off chance I use the wrong one and then lose my actual email address

1 REPLY 1
Shane
Moderator

Hi @jane58 ,

 

You need to enter the complete email address with the domain for exmaple username@tpg.com.au to commence the migration.

 

For more details you may visit this, https://support.tpg.com.au/tpg-email-messaging-company

 

Regards,

 

Seeing as I MUST transfer over to TMC to keep my tpg email address (had for over 20 years)...do I use my 'username' or my actual email address to action the migration. I'm reluctant to have a 'try' on the off chance I use the wrong one and then lose my actual email address