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Why i can't log into my account

amberC
Level 2

Hi, i can't log into my account to pay my bill,  i can receive temporary password by sms but still can't login. Please help. Thanks.

1 REPLY 1
Anonymous
Not applicable

Hi @amberC ,

 

What error message do you get when trying to log-in? Are you using the username or the account number? Could you shoot us a PM with your details to better understand the situation.

 

How to send a PM? 

 

Regards,