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can not login my account

liangchen324
Level 2

my usename is xxxxx, my mobile is xxxxx
but I can not login my account. could you team please solve tjis problem for me, manythnks

1 REPLY 1
Shane
Moderator

Hi @liangchen324 ,

 

Welcome to the community!

 

Thanks for raising this to us, we'd like to confirm if you are still having difficulty to log-in on TPG My Account, if so please post a screenshot of the error message on this thread for reference.

 

In the event that you have account related inquiry, feel free to shoot me a private message with brief summary of concern.

 

To send a PM, please refer to this link: How do I private message (PM) in the community

 

Regards,

 


@liangchen324 wrote:

my usename is xxxxx, my mobile is xxxxx
but I can not login my account. could you team please solve tjis problem for me, manythnks