Hi @liangchen324 ,
Welcome to the community!
Thanks for raising this to us, we'd like to confirm if you are still having difficulty to log-in on TPG My Account, if so please post a screenshot of the error message on this thread for reference.
In the event that you have account related inquiry, feel free to shoot me a private message with brief summary of concern.
To send a PM, please refer to this link: How do I private message (PM) in the community
my usename is xxxxx, my mobile is xxxxx
but I can not login my account. could you team please solve tjis problem for me, manythnks