Hi @5414398 ,
Welcome to the community!
We're sad to know that you're considering to cancel your service with us. We're able to locate your account with us using your community details. We'd like to arrange a call from one of our Account Specialists to discuss you the cancellation procedure.
In case you need a reference: How do I private message (PM) in the community
Hi @5414398, we can see that you have been in touch with one of our account specialist who was able to assist you with this concern.
Your request has been processed and finalised.
Feel free to message us should you need further assistance. Thank you.