cancel my service

fortugo
Level 2

I would like to cancel all my plans on TPG ASAP so that can stop to deduct money from my account. Because I m leaving from Australia for while.
Here is my information
1:Username: *****
2. Account Number: ***
And I can not answer any phone call.Because I m not in Australia now, So that please contact me via Email
Help me cancel it please, thank you.
Looking forward your reply.

 

 

[Edited due to privacy purposes]

1 REPLY 1
Erika
Moderator

Hi @fortugo

 

Welcome to the Community! 

 

I've edited your previous post with your account details. Please avoid the posting of personal details on the public page e.g. customer ID, telephone numbers and similar pieces of information as they may compromise your account security. 

 

I've now flagged this with our Account Specialists and has requested for them to send you an e-mail regarding this request. 

 

We hope we can welcome you back to TPG again in future.

 

Regards,