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cancellation of account

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Level 1

Good Morning I happen to be contacting our service manager Jackson Tan but have not had a reply. We have gone with another provider for our NBN and wish to cancell our TPG internet connection.

I have been trying to for  weeks now and my next months bill is needing to be paid, I do not wish to pay this as I have notified via email and left Jackson a msg. Can I please have a contact that I can talk to to get this cancelled AAP. Regards Sharon

1 REPLY 1
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Moderator

Hi SROE123,

 

Did you get any reference ticket?, You can also cancel the account online,

https://cyberstore.tpg.com.au/your_account/cancel.php

You can PM your details so I can check your account.