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closing account vacated property

lar13
Level 2

Hi there,

I have vacated a property and would like to either close my account or change it into the other tenants name. What is the best way to do this? Online chat is non-responsive so I have not been able to get through in a few days. Thanks!

 

5 REPLIES 5
RajenS
Moderator

Welcome to TPG Community!

Please PM me your TPG username, CID or mobile phone number so i can look at your service

lar13
Level 2
Thanks Rajan, I have PM'd you!
RajenS
Moderator

Hi Lar

Thank you for PM. I am looking at your account now 

 

Thanks 

RajenS
Moderator

Hi Lar, 

 

I am sorry to hear your situation, and I created a Ticket for you.

some will help you to solve the issue within 48 Hours.

Please check your PM for a ticket number.

 

Thanks 

Rajen 

lar13
Level 2
Thanks for that Rajen. Yes its quite a horrible stressful situation . I really appreciate your quick response, thanks!